Terms & Conditions

1. About these Terms

These Terms & Conditions ("Terms") govern your access to and use of the Wathiq platform, the Wathiq Microsoft Word add-in, our application programming interfaces, and the websites at wathiq.ai (together, the "Service"), operated by Fares Ibrahim Alghamdi & Abdulrahman Yasser Osailan Company — a limited liability company incorporated in the Kingdom of Saudi Arabia, unified national number 7050363576 — ("Wathiq", "we", "us"). By accessing or using the Service, you agree to these Terms on behalf of yourself and the law firm or organisation you represent ("you").

If your firm has entered into a separate written subscription or master services agreement with Wathiq (an "Order Form"), that agreement governs your use of the Service and prevails over these Terms to the extent of any conflict. These Terms otherwise apply.

2. Definitions

• Service / Platform — the Wathiq legal-AI workspace, including AI Lab, Vault, Knowledge, Matter management, Playbooks, Workflows, the Word add-in, and related features.
• Input — any text, document, file, or instruction you submit to the Service.
• Output — any content the Service generates in response to your Input.
• Customer Content — your Input and Output together, including the documents and matter data you upload.
• Usage Data — aggregated, de-identified data about how the Service is accessed and used (never the substance of your Customer Content).

3. The Service

Wathiq is an AI-assisted legal workspace built for Saudi law firms and in-house legal teams. It helps you research Saudi law, analyse and draft documents, manage matters, and codify your firm's standards into reusable workflows. The Service is provided as software-as-a-service over the web, through the Microsoft Word add-in, and through our APIs.

We may improve, add to, modify, or remove features of the Service from time to time. We will not make changes that materially reduce the core security or data-protection commitments described in these Terms or our Privacy Policy without notice.

4. Eligibility & accounts

• The Service is for business use by legal professionals and their firms. You must be at least 18 years old and authorised to bind the organisation you represent.
• You are responsible for the security of your account credentials and for all activity under your account. Credentials are personal and must not be shared, rotated, or reassigned other than when a user leaves your firm.
• You must promptly notify us of any unauthorised access to or use of your account.

5. Acceptable use

You agree not to use the Service to:

• Break any applicable law or regulation, or infringe the rights — including intellectual-property and privacy rights — of any third party.
• Reverse-engineer, decompile, scrape, or attempt to derive the source code or models of the Service, or circumvent its security or usage limits.
• Build or train a competing product or service, or resell, sublicense, or transfer access without our written consent.
• Upload malicious code, or interfere with or disrupt the integrity or performance of the Service.
• Submit special-category or sensitive personal data (for example health, biometric, genetic, or criminal-record data) except where your subscription expressly provides for it.
• Make legally or similarly significant decisions about individuals based solely on Output, without meaningful review by a qualified human.

6. AI output is not legal advice

You remain responsible for compliance with your own professional and ethical obligations, including those of the Saudi Bar and any court or regulator before which you appear.

7. Your content & AI training

As between you and Wathiq, you (and your firm and clients) retain all rights, title, and interest in your Customer Content. You grant Wathiq a limited, worldwide, non-exclusive licence to host, process, transmit, and display your Customer Content solely to provide, secure, and support the Service for you.

Wathiq does not use your Customer Content to train or fine-tune its own or any third party's foundation AI models. We contractually require our AI sub-processors not to use your content to train their models, and we are putting enterprise (zero-retention) terms in place with each provider. Because the models are probabilistic, similar inputs from other customers may produce similar Output; Output is not guaranteed to be unique to you.

8. Our intellectual property

Wathiq and its licensors own all rights in the Service, including its software, model configuration, prompts, user interface, and all related intellectual property, together with all improvements to it. Except for the rights expressly granted to you, no rights are transferred. If you send us feedback or suggestions, you grant us a perpetual, royalty-free right to use them to improve the Service.

9. Privacy & data protection

Our processing of personal data is governed by the Saudi Personal Data Protection Law (PDPL) and described in our Privacy Policy. For Customer Content, Wathiq acts as a data processor on your firm's behalf under your subscription and data-processing terms. To deliver AI features, some text is processed by AI providers outside the Kingdom under appropriate contractual safeguards — this processing is disclosed in the Privacy Policy.

10. Confidentiality

Each party will protect the other's confidential information with at least the same care it uses for its own, and will use it only as needed to perform under these Terms. Your Customer Content is your confidential information. These obligations do not apply to information that is public through no fault of the receiving party, or that must be disclosed by law (with notice where permitted).

11. Fees

Access to the Service is provided on a subscription basis. Fees, billing cycle, and term are set out in your Order Form. Unless stated otherwise, fees are exclusive of applicable taxes, including value-added tax (VAT), for which you are responsible.

12. Warranties & disclaimers

We provide the Service with reasonable skill and care. Except as expressly stated in these Terms or an Order Form, and to the maximum extent permitted by applicable law, the Service is provided "as is" and "as available". We do not warrant that the Service will be uninterrupted or error-free, or that Output will be accurate or complete, and we disclaim all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement.

13. Limitation of liability

To the maximum extent permitted by law, neither party will be liable for any indirect, incidental, special, or consequential loss, or for lost profits, revenue, data, or goodwill. Each party's total aggregate liability arising out of or relating to the Service will not exceed the fees you paid for the Service in the twelve (12) months before the event giving rise to the claim, or the amount set out in your Order Form. These limits do not apply to your payment obligations, a party's indemnification obligations, or liability that cannot be excluded under applicable law.

14. Indemnification

You will defend and indemnify Wathiq against third-party claims arising from your Input, your Customer Content, or your use of the Service in breach of these Terms. Wathiq will defend and indemnify you against third-party claims that the Service, used as permitted, infringes that third party's intellectual-property rights. The party seeking indemnity must give prompt notice and reasonable cooperation, and the indemnifying party controls the defence and settlement.

15. Term & termination

These Terms apply for as long as you use the Service or have an active subscription. Either party may terminate for the other's material breach that is not cured within thirty (30) days of written notice. On termination, your right to use the Service ends; you may export your Customer Content for thirty (30) days, after which we securely delete or de-identify (pseudonymise) it within a reasonable period, except where retention is required by law, your firm's professional-record rules (commonly up to ~10 years), or our security and audit-log retention, in which case the retained content is isolated from further processing (see the Privacy Policy retention table). Provisions that by their nature should survive — including confidentiality, intellectual property, disclaimers, liability, and governing law — survive termination.

16. Changes to these Terms

We may update these Terms from time to time. If a change is material, we will take reasonable steps to notify you in advance. Your continued use of the Service after an update takes effect means you accept the updated Terms.

17. Governing law & disputes

These Terms are governed by the laws and regulations of the Kingdom of Saudi Arabia. Any dispute arising out of or relating to the Service or these Terms that cannot be resolved amicably is subject to the jurisdiction of the competent courts of the Kingdom of Saudi Arabia. Where the Arabic and English versions of these Terms differ, the Arabic version prevails.

18. Contact

Questions about these Terms can be sent to info@wathiq.ai.